Developing and Implementing an Outward Mindset
Shift to a high-performance culture
Arbinger's foundational workshop invites a fundamental shift in how we see our work and each other. When mindsets change, everything changes.
A high-performance culture needs a high-performance mindset
Improving mission performance, command climate, and employee retention require a transformation in organisational culture. The common approach here is to introduce new programmes, policies, structures and performance indicators. As helpful as such changes may be, they do not directly address the underlying factors that will allow for the true development of an organisation's leaders and thus its culture. That underlying factor is mindset. Mindset drives the behaviours in our organisations. Those behaviours lead to results. If we want to change results, the strategic move is to help our people change mindsets.
Watch VideoThe Arbinger approach to mindset shift
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Building on the foundation of our deep experience helping clients overcome their biggest team challenges, Developing and Implementing an Outward Mindset empowers your people with the self-awareness and tools needed to achieve new levels of collaboration, innovation, and productivity.
Through a combination of powerful video case studies and group discussions, participants will learn how a people-centric approach enables them to become accountable and take ownership of their situations so that they can collaborate and resolve conflict more effectively. With this shift in mindset, you will be able to transform your culture and unlock your organisation's full potential.
Developing and Implementing an Outward Mindset includes
- 16-hours of active learning infused with powerful, real-life stories
- In-depth discussions led by certified facilitators
- And training on a series of practical tools to implement an outward mindset in everyday interactions
Developing and Implementing an Outward Mindset is a two day workshop, either in-person or delivered virtually. It can be spread out over a series of shorter sessions to meet the needs of your organisation.
Stop holding people accountable. Develop accountable people.
Unlock new levels of collaboration
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Unlock new levels of collaboration by transforming the way your teams work together. At Arbinger UK, we help people shift from inward-focused thinking to an outward mindset—in which we see and consider the needs, challenges, and objectives of others. This shift creates stronger connections, breaks down silos, and fosters true collaboration. With our proven frameworks and tools, your teams can achieve results that were previously out of reach.
Empowerment through human connection
There’s something deeply powerful about feeling truly seen by another person. When employees feel unseen or unheard by their leaders, it can have serious consequences. In the rush of a busy workplace, it’s easy to forget that our colleagues are people too—each with their own challenges, frustrations, and goals. That’s why it matters to take the time to recognise and value their humanity.
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When employees feel empowered, they are happier, more productive, and more adaptable. Equip them with the tools to transform their relationships and take ownership of their success at work.
Resolve the conflict that impacts productivity
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Conflict in the workplace doesn’t just strain relationships—it undermines productivity and morale. Behaviour change alone won’t resolve the tension. At Arbinger, we help people address the root causes of conflict by focusing on facts not interpretations, uncovering unmet needs, and setting aside blame.
By shifting from an inward mindset to an outward mindset, teams learn to see each other as people and work together more effectively, even in tough situations. This transformation turns conflict into collaboration, unlocking potential and driving meaningful results.
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The proof is in the results
Our clients’ results demonstrate the transformational impact of an outward mindset for any organisation, regardless of industry or challenge.
Equip your employees with practical tools they'll actually use
Our programmes and methodology are built on 45 years of research in the psychology of human behaviour and motivation—and our approach has succeeded with organisations of all types and sizes. With these tools and frameworks, we empower your teams to navigate conflict, strengthen relationships, and achieve their goals again and again.
Becoming Accountable
Reframing My Job ResponsibilitiesÂ
Assessing My Impact on Others
Holding Myself Accountable
Taking OwnershipÂ
Recognising the Challenges I Create
Focusing on Results vs Blame
Owning My Career DevelopmentÂ
Creating Collaboration
Developing Clear Expectations
Ensuring Ongoing Alignment
Improving Communication
Resolving Conflict
Transforming Tension
Inviting Heightened Self-Awareness
Repairing and Rebuilding Relationships
Read The Outward Mindset
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Arbinger’s newest book builds on 35 years of work by relating the true and compelling stories of multiple leaders and organisations as they live and apply the powerful principles of an “outward mindset,” then sharing simple yet profound guidance and tools to help readers and their organisations shift to an outward mindset
Buy BookExplore our upcoming public workshops
Shift to an outward mindset with workshops that will drive real and sustained change.
FAQs for team performance
Why do individuals and teams succeed or fail?
How does mindset influence team performance?
Why work with Arbinger to improve team performance?
What results can I expect if I train my leaders at the Arbinger Institute?
What's included in Developing and Implementing an Outward Mindset?
Additional Arbinger solutions
Outward Leadership
Empower leaders to shift from holding people accountable to developing accountable people.
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Outward Inclusion
Create a culture of inclusion and belonging where both your people and your business thrive
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Unleash accelerated performance by investing your people
Contact Arbinger UK now to learn more about our world-class employee and team development programmes.
